Frequently asked Question & Answers Here

Do You Still Have Question?

Call Anytime

0333 5678 678

Are Your Online Payment Procedures Secure?

Yes. We follow authorised procedures and carry out the transaction in full privacy. All your card and payment details are fully protected while you use the service, and we remove all the data from our server when the booking is complete.

Why Pre-Book Airport Parking ?

Our prices are up to 60% cheaper than the gate price, so booking in advance saves a lot. A space is also reserved for you, so the start of your holiday runs smoothly.

What Does Gate Price Mean?

The gate price is the price paid on the day of departure or on site, up to 60% higher than pre-booked prices.

Can I Book Airport Parking Over The Phone ?

Yes. Contact our Customer Service Team on 0333 5678 678, Monday to Saturday, 9am to 5pm.

How Do I Get Booking Confirmation ?

You receive a free copy of your booking confirmation by email once the booking is complete. You can also receive your booking confirmation by SMS for a small charge.
You can also download a copy of your booking confirmation from the website at any time with the Manage My Booking(s) option.

Do You Charge a Booking Fee?

Providing the best, most convenient parking booking service takes considerable resources in staffing and investment. Even so, we don't add a booking fee to any car park, so you pay only for your parking.

How Do I Inform You of My Registration Number?

Use the Manage My Booking option (button in the top right corner) to edit or amend booking details (except drop-off and return dates).

I Have Not Received an Email of My Booking. I Don’t Have a Number to Call ?

Use the Manage My Booking option (button in the top right corner) to retrieve your booking confirmation and parking procedure at any time.

What Time Should I Arrive To The Car Park ?

Allow enough time to reach the car park, and arrive at your booked time to avoid any delays when dropping off your car.

Do I Need To Leave My Car Keys ?

If you booked a meet and greet service, yes, you leave your car keys with the service provider. Some park and ride services let you take your car keys with you; check "MORE INFO" for details or call us on 0333 5678 678.

I Am Trying To Contact You To Advise That I Am 20 Mins Away.

Your booking confirmation gives the Vehicle Drop-off (Departure) Procedure and the parking service provider's contact number. SaveOnPark is an agent for airport parking and does not meet you at the airport.

What Does Gate Price Mean?

The gate price is the price paid on the day of departure or on site, up to 60% higher than pre-booked prices.

What Happens If My Plane (Flight) is Delayed?

Call the number in your booking confirmation and tell your parking service provider that your flight is late, and they will help you. A2Z Airport Parking does not accept amendments less than 24 hours before the departure date.

Do You Charge a Booking Fee?

Providing the best, most convenient parking booking service takes considerable resources in staffing and investment. Even so, we don't add a booking fee to any car park, so you pay only for your parking.

How Do I Cancel Booking?

See "Section-4" and "Section-5" of the saveonpark.com terms and conditions.

back top